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Senior Associate, Sales Planning & Operations

Kuala Lumpur, Malaysia

Sales Job ID: 34406

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.

The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

Summary:

The Senior Associate, Sales Operations (Distributor Channel Management) acts as the analytical backbone for the Distributor and General Trade (GT) channels. This role is responsible for annual Channel Planning, including Gross-to-Net (GTN) and In-store investments for General Trade channel. Reporting to the Sales Operations Manager, the incumbent ensures that the distributor network is equipped with the right targets, tools, and incentives to achieve superior market execution.

Essential Duties and Responsibilities:


Channel Strategy & Annual Planning

  • GT Channel Planning: Lead the annual planning process for the entire General Trade channel, including Gross-to-net and In-store investments.
  • JBP Preparation: Plan and prepare annual targets for the Distributor network, ensuring individual Joint Business Plans (JBPs) aggregate to meet the total channel goal.
  • Incentive Strategy: Design and track Distributor Sales Rep (DSR) Incentives to drive the right behaviors in the field.
  • Structure & Selection: Determine the ideal channel structure and lead the selection of local distributor partners.

Performance Intelligence & "Perfect Store"

  • Distributor Scorecards: Develop and manage channel and distributor scorecards to convert sales data into actionable business intelligence.
  • Perfect Store Execution: Co-lead the development of toolkit execution for both in-store and online "Perfect Store" standards.
  • Reporting & Commentary: Lead the monthly commentary and quarterly ASEAN scorecard updates for the distributor network.
  • Tools & Analytics: Track MHL / distribution performance / all General Trade related key metrics via relevant tools such as Power BI, Nielsen Retail Audit and any relevant data or tools

Required Skills / Experience / Competencies:

  • Minimum Bachelor’s in related field with 1-2 years of experience in Distributor Channel Sales, Sales Operations, Trade Marketing
  • Advanced analytical skills and strong computer skills, specifically a "must-have" proficiency in MS Excel.
  • Past working experience in the FMCG industry
  • Strategic thinking, analytical problem-solving, and the ability to influence across the organization.
  • Good command of spoken and written English
  • Ability to lead team, good team commitment
  • Discipline & responsible on any report submission

Job Requirements:

Permanent full-time role

Benefits & Culture:

SC Johnson is committed to providing a Great Place to Work for all its employees. Along with a competitive base salary, here are just some of the benefits you receive when joining the SC Johnson Family -

  • Ongoing training and development
  • Employee Committee that put on regular events, lunches, parties, fun days
  • Family-owned company, with a family feel
  • Be a member of a company championing a better world through sustainability and environmental protection measures

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.

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