Manager, Supplier Quality

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

As the Manager, Supplier Quality, you will be responsible for implementing and participating in SC Johnson’s Supplier Quality programs aimed at preventing product safety and Quality problems from occurring in our Lifestyle Brand and Professional Brand units. You will be collaborating with external manufacturers and supporting the completion of pre-commercialization Quality activities, ensuring that material consistently meets Quality requirements. You should have a strong background in Quality engineering, pharmaceutical Good Manufacturing Practices (GMP)/current Good Manufacturing Practices (cGMP), supplier quality, possess excellent leadership skills, and have a passion for continuous improvement.

KEY RESPONSIBILITIES

• Lead and facilitate MOCRA cosmetic GMP compliance of LSB and Pro External Manufacturers (EMs) who manufacture SCJ products with market authorization in United States.

• Lead the LSB and Pro Supplier Quality team globally to ensure pre-commercialization Quality activities are completed by actively participating in project teams and other forums.

• Lead and coordinate with LSB and Pro Supplier Quality team to plan and implement quality assurance actions for new product launches, line trials and qualifications, non-conformance reporting (NCRs), variances/deviations and audits.

• Lead and/or participate in Quality complaint investigations for raw material, packaging, and finished goods.

• Plan and execute the Supplier Quality Assurance Audit (SQA) program for suppliers and EMs for LSB and Pro BUs globally.

• Work with suppliers and EMs on improvement actions needed to achieve improvements on SQA scores.

• Collaborate with a variety of departments within the company, including Procurement, RD&E, Legal, Supply Chain, Logistics, Marketing, and others.

• Collaborate with management and technical representatives of EMs and suppliers to communicate Quality requirements, resolve issues, and obtain information on materials and processes used in the manufacture of products, or on items and equipment used in the Quality Assurance laboratories.

• Partner with procurement on suppliers’ contracts to ensure Quality requirements are represented.

• Use statistical techniques to develop and improve products and processes.

• Collaborate on microbial assessments for EM´s and suppliers.

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree in chemistry, microbiology or related subjects obtained through an accredited university.

• 7 years’ experience in quality assurance, quality control and validation in a pharmaceutical manufacturing industry, cGMP environment and 3-5 years’ work experience in Supplier Quality.

• Qualified candidates must be legally authorized to work in the United States.

PREFERRED EXPERIENCES AND SKILLS

• Manufacturing background in OTC drugs, cosmetics, or similar.

• Excellent oral and written communication skills.

• Have relevant experience working in a regulated pharmaceutical environment (e.g. FDA or Health Canada).

• Preferred ASQ Certifications or similar: CQA (Certified Quality Auditor), CQE (Certified Quality Engineer), CPGP (Certified Pharmaceutical GMP Professional).

• Experience with high-volume consumer products.

• Preventive Quality tools (PPAP, FMEA, DOE, Control Plans, Statistical process control, etc.).

• Knowledge of applied statistics including process capability, sampling, qualitative and quantitative data analysis, Acceptance and Sampling, Statistical Process Control.

• Microbiology and sanitary equipment and installations basic knowledge.

• Strong computer skills including Microsoft Word and Excel.

JOB REQUIREMENTS

• Full Time

• Availability to travel up to 40-50%.  Mostly planned travel but may need to support some last-minute requests as well.

• This role is eligible for relocation.

• Will work with the highest level of compliance to Safety, Health and Environment rules and regulations.

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.