Manager, Sales Account Management
San José, Costa Rica
Sales Job ID: 30511ABOUT THE ROLE
Responsible for the overall development and execution of SC Johnson’s sales in 6 countries: Guatemala, El Salvador, Honduras, Nicaragua, Panama and Bolivia.
This role is responsible for developing the SCJ business in those countries through distributors through business plan implementation and follow up, identifying opportunities, strengths and objectives of the customers.
The Sales manager will collaborate with the retailers and SCJ internal partners, to develop and implement plans that support the retailer’s performance objectives. Also, will have significant cross-functional interaction with team members, marketing, customer marketing, customer service, supply chain, sales ops as well distributors sales teams in each country.
In each country and each distributor, we have contractors supporting our business and this role is responsible to support and develop the contractors.
KEY RESPONSIBILITIES
Develop and implement regional sales strategies to maximize sales force effectiveness
Ensure Customer Management strategies and programs are executed
Business Planning Process
Category Management follow up
Regional cross border pricing issues
Customers local strategies
Identify key issues and opportunities by country
Stage of development level and key action steps to improve by country
Work closely with the local distributor’s teams
Continuous improvement in sales effectiveness as measured by driving category growth
Achievement of sales objectives and P&L
Improved distribution of key SKUs
Develop long-term business relationships with distributor´s team and customers
Cross-functional team building and influencing for customer support
REQUIRED EXPERIENCE YOU’LL BRING
Bachelor’s degree
5+ years of Commercial Sales experience in a CPG company
Advanced English
PREFERRED EXPERIENCES AND SKILLS
Working knowledge of Consumer Insights and application potential
Demonstrated proficiency in forecast and planning tools
Demonstrated ability to penetrate the account at all levels adding value to the process
Previous Account Management (internal or external) experience and proficiency in computer skills and financial knowledge
Understanding of the customer’s business models and the key drivers that impact the customers P&L, from the customers as well as from SCJ’s prospective
Ability to balance risk versus ROI. Understand risk, profit contributions and JBP.
Balance critical financial needs of SCJ versus account
Demonstrated experience building multi-level customer relationships
Financial Acumen
Forecasting ability
JOB REQUIREMENTS
Full-Time
Required international travel (50% plus)
Once a week remote work for eligible employees (4x1)
BENEFITS AND PERKS
SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.
ABOUT US
SC Johnson (SCJ) is a family company working for a better world. It's this essence that drives all its activities around the world for 135 years. Throughout its history, it has established itself as one of the leading global manufacturers of household brands, offering high-quality products in hygiene, cleaning, home storage, air fresheners, pest control, among others. In Brazil, its portfolio includes recognized brands such as Pato®, Mr. Músculo®, Lysoform®, Glade®, Raid®, OFF!®, Baygon®, and Ziploc®.
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
