National Key Account Manager – Grocery (w/m/d)
Düsseldorf, Germany
Sales Job ID: 32068SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
National Key Account Manager – Grocery (Germany)
• Location: Erkrath, Germany
• Function: Sales
Overview
We are seeking an experienced and strategically minded National Key Account Manager to lead one of our most critical Grocery retail partners in Germany.
In this high‑impact role, you will shape customer strategy, unlock significant growth opportunities, and lead annual negotiations with major retailers at the national and international level.
You will own the full customer agenda—from long‑term planning to operational execution—acting as a key voice for the German market within the broader business. This role offers the opportunity to influence commercial strategy while collaborating with cross‑functional teams to drive exceptional performance.
About the Role
As the National Key Account Manager for Grocery, you will oversee strategic relationships with major German retailers such as EDEKA and Netto.
You will lead national negotiations, contribute to international Everest discussions, and guide two Regional Key Account Managers within a matrix structure. Your decisions will directly shape customer growth, profitability, and market performance.
About the Team
You will join a high‑performing Sales organization that partners closely with Supply Chain, Demand Planning, Customer Marketing, Finance, and other key functions.
Collaboration and accountability are central to our culture—we work together to deliver strong commercial outcomes and outstanding customer experiences within the evolving FMCG landscape.
Responsibilities
Lead the strategic and day‑to‑day management of assigned national retail customers (e.g., EDEKA, Netto)
Act as the single point of accountability for major accounts within a matrix structure
Provide functional direction and coordination for two Regional Key Account Managers
Develop, refine, and execute annual customer plans aligned with national and customer‑specific objectives
Own customer sales performance, profitability, and market share development
Independently prepare and conduct central annual negotiations
Participate in international Everest negotiations
Identify growth opportunities using continuous 4P and data-driven analysis
Collaborate daily with internal partners (Supply Chain, Demand Planning, Customer Marketing, Finance)
Deliver proactive reporting, highlighting performance, risks, and opportunities
Oversee data quality and ensure insights from Associates support strategic decision‑making
Experience you’ll bring:
Degree in Sales, Marketing, Business, or a related field
3–5 years of Key Account Management experience within FMCG, ideally with EDEKA or other top German retailers
Strong understanding of the German and European FMCG retail environment
Proven negotiation, communication, and stakeholder management skills
Ability to prioritize effectively, operate autonomously, and deliver measurable results
Strong analytical skills and the ability to translate data into actionable insights
Experience working within cross‑functional, fast‑paced environments
Behaviors you’ll need:
Strong relationship‑building and interpersonal skills
Collaborative mindset and adaptability within a matrix organization
High degree of accountability and proactive problem‑solving
Fluency in German and English
Advanced proficiency in Microsoft Office
What’s in it for you?
We offer an excellent opportunity for career development and progression, a highly collaborative work environment and an autonomous and flexible working culture where you will be able to add value and be recognized and rewarded.
You need to be eligible to work in the country of application.
This role is eligible for relocation.
Remote work is available once a week for eligible employees.
Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.
Come join us and make an impact through iconic global brands.
GO FURTHER WITH OUR FAMILY™
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Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
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