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Head of eCommerce & Pharma (w/m/d)

Düsseldorf, Germany

Sales Job ID: 32615

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Head of eCommerce & Pharma
Location: Erkrath, Germny

    Overview

    At SC Johnson, we are a family company at work for a better world. With more than 75 years of heritage in Germany, we combine long‑term stability with a strong growth mindset, empowering our people to shape the future of our brands and our business.

    To accelerate our growth in two of our most strategically critical channels, we are seeking a commercially driven Head of eCommerce & Pharma to lead our eCommerce (with a strong focus on Amazon and eRetail) and Pharma (OTC / Apotheken) businesses in Germany.

    This is a high‑impact leadership role with full P&L ownership, end‑to‑end responsibility, and strong visibility across local and regional leadership teams.

    About the Role

    As Head of eCommerce & Pharma, you will define and execute the digital commerce and pharma growth strategy in Germany. You will scale existing partnerships—most notably Amazon—expand into new eCommerce channels, and drive profitable growth across both channels.

    Sitting at the intersection of Sales, Digital, Category Management, and Supply Chain, this role offers a unique opportunity to shape SC Johnson’s omnichannel future in one of our most important European markets.

    About the Team / Department

    You will be part of the German Commercial Leadership community and work closely with cross‑functional teams across Marketing, Finance, Supply Chain, Category Management, and Regional eCommerce stakeholders. The role provides strong exposure to both local and regional leadership and the opportunity to build or further develop a high‑performing team.

    Responsibilities

    • Own and drive the eCommerce & Pharma growth strategy in Germany, with full accountability for revenue, profitability, and market share

    • Lead the Amazon and eRetail agenda, including customer development, Joint Business Plans (JBPs), and performance optimization

    • Build and scale new eCommerce partnerships, including marketplaces, pure players, distributors, and key digital accounts

    • Manage full P&L responsibility across both channels, including forecasting, pricing, trade investment, and margin optimization

    • Develop and execute annual sales plans, covering distribution, assortment, pricing, and promotional strategy

    • Lead customer negotiations with key accounts, buyers, and category managers, including annual agreements

    • Collaborate cross‑functionally with Marketing, Finance, Supply Chain, and Category Management to ensure best‑in‑class execution

    • Act as a key interface to local and regional leadership, aligning on strategy, priorities, and performance

    • Leverage data, analytics, and eCommerce KPIs (e.g. conversion, traffic, share of search, availability) to drive insights and growth

    Experience You’ll Bring

    • University degree in Business, Sales, Marketing, or a related field

    • Proven commercial experience in eCommerce / Online Sales, ideally within FMCG or Consumer Goods

    • Strong hands‑on expertise in Amazon Vendor or Seller Central, marketplaces, or eRetail environments

    • Demonstrated P&L ownership with a track record of delivering profitable growth

    • Experience working in a matrix and international environment

    • Deep understanding of the German retail and eCommerce landscape

    • Excellent negotiation, influencing, and stakeholder management skills

    • Strong analytical capability with the ability to translate data into clear actions

    • Fluent in German and English

    Behaviors You’ll Need

    • Commercially bold, with a strong ownership mindset

    • Data‑driven and comfortable making decisions in fast‑moving environments

    • Collaborative and inclusive leader who builds trust across functions

    • Customer‑centric, with a strong understanding of shopper and channel dynamics

    • Agile, resilient, and comfortable navigating ambiguity and change

     Nice to have

    • Experience leading or building teams at Head‑of / Director level

    • Exposure to Pharma / OTC channels

    • Strong coaching and people‑development capabilities

    What’s in it for you?

    We offer an excellent opportunity for career development and progression, a highly collaborative work environment and an autonomous and flexible working culture where you will be able to add value and be recognized and rewarded.

    • High‑visibility role with direct impact on one of our fastest‑growing channels

    • Ownership of the Amazon and digital acceleration agenda in Germany

    • Opportunity to shape the future omnichannel strategy of a leading FMCG company

    • A purpose‑driven, family‑owned organization with long‑term commitment to people and brands

    You need to be eligible to work in the country of application.

    This role is not eligible for relocation.
    Remote work available once a week for eligible employees.

    Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.

    Come join us and make an impact through iconic global brands.

    GO FURTHER WITH OUR FAMILY™

    #LI-MF1

    Inclusion & Diversity 

    We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

    We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.  

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